Privacy, plainly.

This notice covers Pip the Pup’s website and owner-operated organization and messaging service.

Information we handle

When you contact the service, information may include your name, email address or phone number, message content, attachments and details you choose to share. Hosting and communication providers may process technical information such as IP addresses, delivery records and security logs.

Client applications include the name, email address, service interest and description entered in the form. These are emailed to the owner for review. A hashed network address is retained for approximately ten minutes to limit repeated submissions; it is not used for advertising.

How information is used

Information is used to respond to enquiries, provide requested services, manage conversations and follow-ups, and maintain security and reliable delivery. The owner manages and monitors the service and may review correspondence.

Service providers

The website is hosted using Cloudflare. Email is delivered through Resend. Messaging channels, when enabled, may use Twilio and WhatsApp/Meta. Connected software providers process information needed for their role under their own terms and privacy notices. Information may be processed outside your country.

Retention and your choices

Correspondence and operational records may be retained for service continuity, troubleshooting and applicable obligations. Ask us about access, correction or deletion at the address below. Some provider logs or backups may remain subject to provider retention practices and applicable requirements.

Website storage

This page does not add advertising trackers, analytics scripts or browser-storage features. Hosting providers may use security measures or process request logs.

Contact

For privacy questions or requests, email pip@questweekapp.com. Please avoid sending passwords, payment-card details or other sensitive information in ordinary messages.